Objectives

Trade & Investment KwaZulu-Natal has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.

Explicit Information Gathering

You can examine our entire web site without providing any information whatsoever. Any information requested from you is used to provide information to relevant departments or trade facilitators to further assist your enquiry. This information is also used to get in touch with customers when necessary. From time to time, the information gathered through this site will be used to notify you about products and services that we think will be of interest to you.

Covert Information Gathering

Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. Our site does, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We do not use cookies, web bugs, or any other active content mechanism to capture or maintain information about users without their prior consent. The only personal information that we capture has been specifically submitted to us by you. We do not store any persistent information on your computer.

Information Usage

When you disclose personal information to us, that is where it stays. The only exception involves disclosure according to an order of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade or lend such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization.

Links to Other Sites

This site contains a number of links to other sites. Trade & Investment KwaZulu-Natal is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. Trade & Investment KwaZulu-Natal does not endorse any of the products or services marketed at these other sites.

Security Measures

Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

Contacting Us

With respect to this web site, there are two options regarding your personal information. If you wish to contact us about our products or services, then you need to disclose your contact information so that we can service your request, or if you do not wish to contact us about our products or services, we will have gathered If you wish to remove your name and related information from our database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:

• Sending electronic mail to tik@tikzn.co.za
• Sending regular mail to Trade & Investment KwaZulu-Natal, 22 Gardiner Street, The Marine Building, 3rd Floor, Durban or PO Box 4245 Durban 4000
• Calling +27 (31) 366 0600 during regular business hours.
• Faxing +27 (31) 304 4471 any time of day or night.

If you have any questions about this security and privacy statement, the practices of this site, or your dealings with our company, you can contact us using any of the above communications channels.